Mackay Tourism Information

Mackay Ambulance
For an emergency dial 000 and for non emergencies call 131 233.

Mackay Banks
Banks are located all across Mackay and near most accommodation. All major credit cards are accepted in nearly all establishments. From Monday to Thursday they operate from 9.30am until 4pm and Friday close at 5pm. Mackay Banks are closed on Saturday and Sunday.

Clothing
Locals and visitors enjoy the casual atmosphere of the Mackay and generally wear shorts, sarongs, short sleeved shirts and sandals. Casual chic is in style for the finer restaurants and if on business be surprised if you see a jacket and tie.

Communications
There are a number of Post Offices on the Mackay. Post Offices are open from 9.00am - 5pm Monday to Friday and provide a range of services including electronic banking and passport interviews. Most post offices these days have extensive Post Shops. For local telephone directory assistance dial 1223. For international calls dial 0011 followed by the number. The area code for Mackay (07) is not needed when dialing locally.

 

Mackay Dogs
Dogs are very welcome on the Mackay but there are some rules about where they can go.

 

Mackay Fire Service
For emergencies call 000 and for non emergencies call 131 114.

Mackay Health
Mackay is a healthy place, just watch out for the sun and remember to apply plenty of strong factor sun screen. The Mackay has a high standard of health and hygiene and it is unlikely that you will face any problems. The water is safe to drink but bottled water is very popular in Australia and you should drink a lot of water. The greatest danger is the sun and slip on a shirt, slap on sunscreen, and slop on a hat. There are a number of hospitals and for information call them.

Mackay Police
Crime is not a serious problem, however with such a large number of visitors, incidents do occur including theft . For emergencies dial 000.

Public Holidays
Everything closes on Christmas Day. Some of the other public holidays are New Years Day; Boxing Day; Australia Day (26 January); Good Friday; Easter Sunday; Easter Monday; Anzac Day (25 April); Queen's Birthday (12 June).

Mackay Safety
Beaches can be dangerous and every year there are incidents involving visitors to Australia . Swim between the red and yellow flags at all times and observe the signs on the beach. If you see a red flag do not enter the water, if you see a yellow flag swim with caution. Ask the lifeguards on duty for information.

Beach safety hints:

1. Always swim at beaches that are patrolled by lifesavers
2. Always swim between the red and yellow flags
3. Always obey all warning signs displayed on the beach
4. Do not swim when the beach is closed
5. Do not swim if you are unsure of conditions
6. Do not swim alone if inexperienced in surf conditions
7. Do not swim whilst under the influence of alcohol
8. Do not panic if caught in a current stay calm raise your arm and wait until help arrives
9. Do not struggle against a rip swim diagonally across it.

Crime is not a major problem but like any big city with lots of tourism take care and leave valuables in the hotel safe.

Mackay Telephone
The code for Queensland is 07 but leave off the zero if calling from outside. The country code for Australia is 61.

Mackay Tide Times
Just choose Mackay Outer Harbour from the drop down box or if you need for other ports in Queensland just choose that port. Please click here for Mackay Tide times.

Time
Queensland follows Eastern Standard Time all year. Mackay is ahead of Japan and Korea by on hour. Singapore , Hong Kong and Taiwan by 2 hours. Africa and Greece by 8 hours and 10 hours ahead of the UK . Queensland does not operate daylight saving during summer like other states in Australia.

Mackay Tourist seasons
The high season is the Christmas period until the third week in January and the Easter school holidays. The low season is after the Easter holidays until mid September and the shoulder season from mid January until Easter. The low season is becoming an increasingly popular time to come as the days are sunny, the climate very pleasant with just a chill in the evening, and still possible to swim all year.

Water is safe to drink from the taps.

Mackay Weather
For the latest Mackay weather click here.